Refund policy

RETURN POLICY:

All clogs sold during SALE are final- no returns are accepted, except for sizing issues. We gladly accept returns on unworn clogs (clogs worn outside will not be accepted) for a period of 30 days from purchase. The original box must accompany the returned pair. We guarantee our product from manufacturer defects for a period of one year. If within that year you experience a defect, please visit our website capeclogs.com to obtain a return/exchange form if needed. Upon receipt and inspection of the clogs, we will determine the defect and exchange the defective pair for a new one. If your clogs are not deemed defective, they will be returned to you. Very Important: Include a copy of your store or website receipt and a note explaining what you would like to be done with your exchange or return. Failure to do so may delay your exchange or return.

*Please enclose and accompany the clogs with return/exchange form for your clogs, found as a pdf. All credits on returns will be issued within 15 days of the day the clogs were received. Please call us if you have any questions about a credit, we issue a refund check with regards to returns. We will charge a 25% of the total purchase price for any invalid chargeback filed with a credit card company.